Frequently Asked Questions
Everything you need to know about shopping with Wellness Waves.
What is the standard shipping timeframe?
We offer carbon-neutral shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our returns portal, print your prepaid shipping label, and drop the package at any authorized carrier location for a full refund or exchange.
Are your fabrics sustainably sourced?
Yes, at Wellness Waves, we prioritize the planet. Our collections are crafted using organic cotton, recycled polyester, and eco-friendly dyes to ensure high quality with a low environmental footprint.
How should I care for my Wellness Waves apparel?
To maintain the longevity of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or harsh fabric softeners.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Since we process orders quickly to ensure fast delivery, changes can only be made within 60 minutes of purchase. Please contact our support team immediately if you need to modify your order.